Our Approach & Values
We provide our clients with a personal but professional service and seek to operate to the highest standards of efficiency and quality at all times.
MPW have recently been awarded the prestigious Chartered Insurance Brokers designation by the Chartered Insurance Institute. This is the industry’s Gold Standard for firms of Insurance Brokers. It confirms that we have satisfied rigorous qualification criteria and that we put the needs and interests of our clients first and conduct ourselves in an ethical, honest and reliable manner.
We recognise that all clients are different and it is necessary for us to fully understand their specific insurance needs. Once we have a complete understanding of our clients exposure to risk, MPW will research the market thoroughly and seek to secure the right level of cover from the most suitable insurer at the most competitive premium rates. Not only do we aim to completely satisfy clients at the time of placing the risk, we understand the importance of managing our client’s expectations when it is necessary for a claim to be presented and will always do our utmost to assist in securing a prompt and fair settlement.
The quality and commitment of our staff is renowned and we actively encourage their personal development and fully appreciate the superb contribution they make to MPW, whilst our clients can be confident that they are dealing with one of the UK’s leading firms that are wholly committed to providing the best possible advice, service and support.