Our Services Include:

COMMUNICATION/INFORMATION

• Personal attention of senior, expert and knowledgeable staff
• Collation of statistical and exposure detail
• Provision of Report and Risk Register
• Supply of claims and policy digests etc
• Scheduled meetings
• Mid-term strategic reviews
• Prompt and efficient response to all communications
• Prepare risk presentations where appropriate for the remarketing of client policies
• Provision of bulletins and newsletters and other pertinent information

ADMINISTRATION

• Issue of policies, certificate and cover notes
• Process declarations for adjustable policies
• Letters providing evidence of insurance
• Accurate invoices and statements
• Premium collection options
• Issue of meeting notes including action points required

CLAIMS SERVICES

• Definition of claims procedures
• Regular production of claims statistics, assistance in identifying trends
• Negotiation with third party companies for recovery of uninsured losses
• Claim Review Meetings
• Constant review of outstanding reserves held by Insurers against your claims
• Notification of claims to Insurers, assistance with repair authorisation, appointment of Loss Adjusters and the like
• Dealing with correspondence from third party solicitors
• Obtain up-to-date claims experiences from existing and past Insurers and carry out analysis

RISK TRANSFER

• Insurance Programme design
• Loss retention studies
• Negotiation and placement with Underwriters and Insurers
• Bespoke policy wordings
• Security vetting and analysis of current and potential Insurers including security, risk appetite, service standards, reputation and additional benefits available

RISK MANAGEMENT

• Identification and evaluation of exposures
• Attendance at Insurer surveys where required
• Co-ordination of subsequent risk management measures
• Assistance with employee handbooks/guidance notes etc
• Implications of contract wordings/alterations
• Self Insurance options
• Archaeology of insurance
• Accident investigations
• Risk assessment and Health and Safety training
• Identification of uninsured risks

DISASTER RECOVERY

• Establishment of crisis management organisation
• Preparation and audit of disaster plans
• Identification of critical assets
• Personnel security
• Analysis of interruption and control measures
• Assessment of interdependency between units
• Evaluation of dependency on sources of supply