Our Services Include:
COMMUNICATION/INFORMATION
- Personal attention of senior, expert and knowledgeable staff
- Collation of statistical and exposure detail
- Provision of Report and Risk Register
- Supply of claims and policy digests etc
- Scheduled meetings
- Mid-term strategic reviews
- Prompt and efficient response to all communications
- Prepare risk presentations where appropriate for the remarketing of client policies
- Provision of bulletins and newsletters and other pertinent information
ADMINISTRATION
- Issue of policies, certificate and cover notes
- Process declarations for adjustable policies
- Letters providing evidence of insurance
- Accurate invoices and statements
- Premium collection options
- Issue of meeting notes including action points required
CLAIMS SERVICES
- Definition of claims procedures
- Regular production of claims statistics, assistance in identifying trends
- Negotiation with third party companies for recovery of uninsured losses
- Claim Review Meetings
- Constant review of outstanding reserves held by Insurers against your claims
- Notification of claims to Insurers, assistance with repair authorisation, appointment of Loss Adjusters and the like
- Dealing with correspondence from third party solicitors
- Obtain up-to-date claims experiences from existing and past Insurers and carry out analysis
RISK TRANSFER
- Insurance Programme design
- Loss retention studies
- Negotiation and placement with Underwriters and Insurers
- Bespoke policy wordings
- Security vetting and analysis of current and potential Insurers including security, risk appetite, service standards, reputation and additional benefits available
RISK MANAGEMENT
- Identification and evaluation of exposures
- Attendance at Insurer surveys where required
- Co-ordination of subsequent risk management measures
- Assistance with employee handbooks/guidance notes etc
- Implications of contract wordings/alterations
- Self Insurance options
- Archaeology of insurance
- Accident investigations
- Risk assessment and Health and Safety training
- Identification of uninsured risks
DISASTER RECOVERY
- Establishment of crisis management organisation
- Preparation and audit of disaster plans
- Identification of critical assets
- Personnel security
- Analysis of interruption and control measures
- Assessment of interdependency between units
- Evaluation of dependency on sources of supply