What Do Our Clients Say?
MPW achieve 90% plus satisfaction score on latest client survey.
The latest customer satisfaction survey carried out by MPW produced the best ever set of results, highlights include 95% satisfaction score for the personnel that handle client affairs, 92.5% for the service provided by our broking teams and 90% for our claims service. The very useful feedback we have received from clients enables us to take steps to improve our service levels even further.
The following graphs have been prepared to illustrate why new clients choose MPW and why existing clients stay with MPW.