New vacancy in our Claims Team!
21st October 2020
Overview:
Due to continued expansion we now have a full-time vacancy for an experienced Claims Handler to join our claims team at our CLEAR MPW Maidstone office. This is a fantastic opportunity to join a well-respected and growing insurance broker and we are seeking candidates who are client focused, have a desire to develop a career and contribute to the ongoing success of the Company. We offer a good salary (dependent on experience), as well as a comprehensive benefits package.
Location:
7/8 Tolherst Court, Turkey Mill, Ashford Road, Maidstone, Kent ME14 5SF.
The Duties of the Role:
- Liaison with clients in claims preparation including advising on cover and interpretation
- Presentation of claims to Insurers
- Build good working relationships with clients, insurers and loss adjusters
- Progressing claims to settlement which will include ensuring files are maintained and reserves updated
- Uninsured loss recovery as necessary
- Preparing claims reports for clients
- Working closely with Account Executives and Account Handlers
- Assist in client retention by providing a prompt, professional and high-quality claims handling service.
The Ideal Candidate:
The ideal candidate will have:
- 2 years’ experience of claims handling at either an insurance broker or company.
- Extensive liaison with clients and insurers, often in conditions where urgent action is required.
- A good education with strong GCSE grades, A-C and/or A levels, and possess a sound knowledge of Word, Excel and PowerPoint (Outlook).
- Strong drive, ambition and keen to carve out a career path within a dedicated sector such as insurance.
- Cert CII qualification or be prepared to work towards the qualification.
The ideal candidate should have the following skills:
- Efficiency – able to produce significant output with minimal wasted effort.
- Honesty/integrity – does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
- Organisation and planning – Plans, organises, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
- Follow-through on commitments – lives up to verbal and written agreements, regardless of personal cost.
- Intelligence – learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new in-formation.
- Analytical skills – able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
- Attention to detail – does not let important details slip through the cracks or derail a project.
- Persistence – demonstrates tenacity and willingness to go the distance to get something done.
- Proactivity – acts without being told what to do. Brings new ideas to the company.
- Flexibility/adaptability – adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
- Calm under pressure – maintains stable performance when under heavy pressure or stress.
- Enthusiasm – exhibits passion and excitement over work. Has a can-do attitude.
- Work ethic – possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
- High standards – expects personal performance and team performance to be nothing short of the best.
- Listening skills – lets others speak and seeks to understand their viewpoints.
- Openness to criticism and ideas – often solicits feedback and reacts calmly to criticism or negative feedback.
- Communication – speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
- Teamwork – reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
Deadline:
Deadline for application is 21st November 2020.
Please apply online via our parent company site (thecleargroup.com):
